Omni Channel

Today, customers expect to connect immediately, have quick resolutions, and use digital self-service technologies without any compromise on experience. We endeavour to orchestrate the quality of self-help to such a precise manner, that the need for service itself becomes redundant. We help create seamless Omni channel functions and synchronise interactions between a brand and a customer – across multiple channels. When you have a need to cultivate and integrate engagement channels, we offer cloud-enabled Omni channel solutions to optimize all opportunities. We also enable you to integrate with diverse self-service technologies that are adaptive and agile in order to make the most Omni channel experts across all customer contact channels and they work to improve the overall brand experience and increase incremental revenue.

We connect you right to where the customers live, work and make decisions, by offering a lower cost-to-serve, in order to create the best possible customer experiences. We have the ability to build those human experiences across digital channels, combining both Human Intelligence and Artificial Intelligence elements into our solutions. We have the expertise to orchestrate technology that is integrated across brand channels to improve the CX quotient. Our specialists are Omni channel experts across all customer contact channels and they work to improve the overall brand experience and increase incremental revenue

 

OUR ASSOCIATIONS

1200+ Seats

Language Capability

50000+ Sq. Ft Area

Indore/Pune/Kolkata/Chennai

Revenue 240 Million+

In sync with what our name proposes– TAURUS, Our Company established in 2010 stands for RELIABILITY, VIABILITY and being AMBITIOUS towards our business partners to deliver impeccable results. Taurus BPO thrives on Technology based Automation, Process Innovation & Human Effort to excel the client’s requirements & have consistently proven to be successful in delivering high productivity. The list of clients in our range endures testimony to our great reputation and deep experience reaped over the years in this field.

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FACILITATING

TODAY AND

TOMORROW

    In Sync with true meaning of the word – TAURUS, Our company established in 2010 stands for Reliability, Practicability and being Ambitious towards our business objective & delivering best results.
    Taurus BPO thrives on Technology based Automation, Process Innovation & Human Effort to exceed the client's requirements & have consistently succeeded in delivering high productivity.

    ADDRESS

    Swadesh Tower, Vijay Nagar, Indore.
    Satara Road, Pune.
    Indira Nagar, Lucknow.

    PHONE

    +919993502808

    EMAIL

    info@taurusbpo.com